Minor impactResolvedDevOps

PyPI incident: Reports of failed connections from us-east-2

PyPI reported this minor-impact incident on its official status page on Sep 20, 2023, 21:25 UTC. It was resolved after 1h 33m.

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Sep 20, 2023, 21:25 UTC
started
Sep 20, 2023, 22:59 UTC
resolved
1h 33m
duration
Minor
impact

Affected components

  • pypi.org - CDN
  1. resolvedSep 20, 2023, 22:59 UTC

    This incident has been resolved.

  2. monitoringSep 20, 2023, 22:17 UTC

    Fastly has routed traffic away from an impacted point of presence. We will monitor for further impact.

  3. investigatingSep 20, 2023, 21:25 UTC

    We're receiving reports from users that attempts to download packages from PyPIs files archive may be failing when clients use IPv6 as their transport. Our network provider Fastly is also investigating the issue, see their status page: https://www.fastlystatus.com/incident/376079

What APIStatus.watch saw

Our 5-minute checks didn't record a change in PyPI's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does PyPI have incidents?

PyPI reported 3 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 6h 3m. See PyPI's uptime and incident history

PyPI incident on Sep 20, 2023: Reports of failed connections from us-east-2 · APIStatus.watch