Minor impactResolvedCloud

Render incident: Issues affecting connections to a subset of Postgres Databases

Render reported this minor-impact incident on its official status page on Nov 5, 2026, 20:12 UTC. It was resolved after 3h 44m.

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Nov 5, 2026, 20:12 UTC
started
Nov 5, 2026, 23:56 UTC
resolved
3h 44m
duration
Minor
impact

Affected components

  • PostgreSQL
  1. resolvedNov 5, 2026, 23:56 UTC

    This incident has been resolved.

  2. identifiedNov 5, 2026, 20:12 UTC

    A configuration change was rolled out to a small subset of Postgres instances. The change causes connection failures for some databases that route traffic through a self managed PgBouncer instance. Updating your self managed PgBouncer to use scram-sha-256 encryption will remediate the connection failures. If you do not see any issues in your connections, no corrective action is needed. If you need help remediating, please reach out to Render support and we can take corrective action.

What APIStatus.watch saw

  • Nov 5, 2026, 20:16 UTCoperational → degraded
  • Nov 6, 2026, 00:01 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Render have incidents?

Render reported 14 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 36m. See Render's uptime and incident history