Major impactResolvedPayments

RevenueCat outage: Some users unable to login via single-sign-on (SSO)

RevenueCat reported this major-impact incident on its official status page on Jul 16, 2026, 09:13 UTC. It was resolved after 1h 35m.

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Jul 16, 2026, 09:13 UTC
started
Jul 16, 2026, 10:47 UTC
resolved
1h 35m
duration
Major
impact

Affected components

  • Login
  1. resolvedJul 16, 2026, 10:47 UTC

    This incident has been resolved.

  2. monitoringJul 16, 2026, 10:29 UTC

    Our SSO provider has identified the cause of the elevated error rates and implemented a fix. We are seeing sign-in and session errors decrease as the service recovers. Some customers using Single Sign-On may still experience intermittent difficulty signing in to the RevenueCat dashboard or may have their existing sessions interrupted. This issue remains limited to organizations with SSO configured. We are continuing to monitor the recovery and will provide another update once the issue is fully resolved. No action is required from customers.

  3. investigatingJul 16, 2026, 09:13 UTC

    SSO sign-ins and sessions are experiencing degraded performance Customers using Single Sign-On may have difficulty signing in to the RevenueCat dashboard or may have their existing sessions interrupted. This issue only affects organizations with SSO configured. RevenueCat SDKs, purchases, subscriptions, entitlements, APIs, analytics, and data exports are unaffected. The issue is caused by degraded performance from our SSO provider. We are monitoring the situation and will provide another update as soon as we have more information. No action is required from customers at this time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in RevenueCat's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does RevenueCat have incidents?

RevenueCat reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 2h 20m. See RevenueCat's uptime and incident history

RevenueCat outage on Jul 16, 2026: Some users unable to login via single-sign-on (SSO) · APIStatus.watch