RevenueCat incident: Dashboard: Charts V3 Beta availability issues

Affected components

• Charts

1. resolvedFeb 19, 2026, 05:23 UTC

   Charts V3 Beta is now available again for all users. The underlying infrastructure issue has been resolved. Data processing jobs are still being re-enabled and any data gaps will be backfilled automatically.

2. monitoringFeb 19, 2026, 05:08 UTC

   The underlying infrastructure issue has been resolved. We are gradually re-enabling services and monitoring for stability. Charts V3 Beta remains disabled as a precaution and will be re-enabled once we confirm full stability.

3. identifiedFeb 19, 2026, 04:34 UTC

   * Charts V3 Beta is currently disabled for all users. * We have repaired the underlying problem, but we have to apply further fixes to prevent the issue from re-triggering.

4. identifiedFeb 19, 2026, 03:00 UTC

   The issue has been identified and a fix is being implemented.

5. investigatingFeb 19, 2026, 02:48 UTC

   We are currently investigating an issue with the Charts V3 Beta not showing data. Workaround: Disable Charts V3 via the switch (top right) in the dashboard.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in RevenueCat's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does RevenueCat have incidents?

RevenueCat reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 2h 20m. See RevenueCat's uptime and incident history