RevenueCat outage: Increased error rate on our API

Affected components

• API Uptime
• Charts
• Collaborators
• Customer Lists
• Experiments
• Login
• Overview
• Paywalls Editor

1. resolvedFeb 11, 2026, 00:35 UTC

   This incident has been resolved.

2. monitoringFeb 10, 2026, 22:11 UTC

   The primary DNS servers have recovered and updates have propagated to most DNS providers. Note that some ISPs and network setups might cache DNS entries longer, so errors might persist and might take longer to resolve for some users.

3. monitoringFeb 10, 2026, 22:06 UTC

   We purged the DNS cache and are starting to see improving dashboard error rates. There is still a long tail of errors we are monitoring.

4. monitoringFeb 10, 2026, 21:47 UTC

   We are continuing to monitor for any further issues.

5. monitoringFeb 10, 2026, 21:20 UTC

   We’ve recovered the SDK API, and purchases from your app are now being processed successfully. Some dashboard functionality and paywall assets may still be unavailable. Our team is continuing to work on mitigating the CloudFront issues, and we’ll share further updates as progress is made.

6. monitoringFeb 10, 2026, 21:13 UTC

   We’ve recovered the SDK API, and purchases from your app are now being processed successfully. Some dashboard functionality may still be unreliable. Our team is continuing to work on mitigating the CloudFront issues, and we’ll share further updates as progress is made.

7. investigatingFeb 10, 2026, 21:02 UTC

   We believe we have identified an issue with Cloudfront, and we have applied an emergency mitigation. We're seeing recovery on SDK APIs.

8. investigatingFeb 10, 2026, 20:45 UTC

   We're currently investigating an increased error rate on some of our APIs.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in RevenueCat's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Cloudinary: High latency when using the Cloudinary consoleMinor · Feb 10, 2026, 15:44 UTC
• Mapbox: Degraded live traffic in EuropeMinor · Feb 10, 2026, 17:23 UTC

How often does RevenueCat have incidents?

RevenueCat reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 2h 20m. See RevenueCat's uptime and incident history