Minor impactResolvedPayments

RevenueCat incident: Small sample of delayed or Inaccurate Data in Charts, Experiments, and Data Exports for ~.2% of developers

RevenueCat reported this minor-impact incident on its official status page on Jan 24, 2026, 08:24 UTC. It was resolved after 14h 25m.

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Jan 24, 2026, 08:24 UTC
started
Jan 24, 2026, 22:49 UTC
resolved
14h 25m
duration
Minor
impact

Affected components

  • Charts
  • Scheduled Data Exports
  1. resolvedJan 24, 2026, 22:49 UTC

    This incident has been resolved.

  2. monitoringJan 24, 2026, 13:13 UTC

    We have resolved an issue that was preventing some deleted records from syncing to Charts, Experiments, and Scheduled Data Exports. The fix has been deployed and data is now flowing correctly. The vast majority of customers were not impacted. We are continuing to monitor the systems

  3. monitoringJan 24, 2026, 09:40 UTC

    We have identified and fixed the issue preventing deleted records from syncing to our analytics products. Deletes are now flowing correctly. We are processing a backlog of data to ensure Charts, Experiments, and Scheduled Data Exports reflect accurate information.

  4. identifiedJan 24, 2026, 08:31 UTC

    We have identified the root cause of the issue affecting Charts, Experiments, and Scheduled Data Exports. A recent configuration change was preventing deleted records from being synced correctly. We are now deploying a fix and will continue to monitor the systems.

  5. investigatingJan 24, 2026, 08:24 UTC

    We are investigating an issue affecting our analytics pipeline that is causing delayed or inaccurate data in Charts, Experiments, and Scheduled Data Exports. Deleted records are not being properly removed from these products. We are actively working to identify the root cause and will provide an update once we have more information.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in RevenueCat's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does RevenueCat have incidents?

RevenueCat reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 2h 20m. See RevenueCat's uptime and incident history

RevenueCat incident on Jan 24, 2026: Small sample of delayed or Inaccurate Data in Charts, Experiments, and Data Exports for ~.2% of developers · APIStatus.watch