RevenueCat incident: Delayed Data in Charts, Experiments, Data Exports and Customer Lists

Affected components

• Charts
• Customer Lists
• Overview
• Scheduled Data Exports

1. resolvedDec 11, 2025, 16:36 UTC

   Experiment results are now also updated and all data is fully up to date. Some scheduled data exports contained missing data, but they will repopulate automatically during the next export cycle.

2. identifiedDec 11, 2025, 13:41 UTC

   Charts are now up to date as well. The only remaining stale data is for experiment results.

3. identifiedDec 11, 2025, 10:05 UTC

   Data exports and customer lists are now fully up to date. Updates for charts and experiments are still in progress.

4. identifiedDec 11, 2025, 08:02 UTC

   We are currently experiencing delays in the data source that powers charts, experiments, data exports, and customer lists. Our team has identified the issue and is actively working on a fix. Thank you for your patience.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in RevenueCat's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does RevenueCat have incidents?

RevenueCat reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 2h 20m. See RevenueCat's uptime and incident history