SendGrid incident: SMS Delivery Delays from Twilio to T-Mobile Czech Republic

Affected components

• SMS, Europe

1. resolvedOct 21, 2026, 05:26 UTC

   The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in the Czech Republic is operating normally.

2. monitoringOct 21, 2026, 03:19 UTC

   We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

3. identifiedOct 21, 2026, 02:16 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

4. investigatingOct 21, 2026, 01:10 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Notion: Unable to install connections created by other workspace membersMajor · Oct 20, 2026, 18:46 UTC
• Elasticsearch: Elastic Cloud scaling issues in AzureMajor · Oct 20, 2026, 20:07 UTC
• Plaid: Service Disruption Impacting Chase connectionsMajor · Oct 21, 2026, 03:18 UTC
• Shopify: Some merchants encountering error messages when trying to login to their adminsMinor · Oct 8, 2026, 14:49 UTC
• Twilio: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile ChinaMinor · Oct 9, 2026, 06:42 UTC
• Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to ThailandMinor · Oct 12, 2026, 11:53 UTC
• Twilio: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to BrazilMinor · Oct 19, 2026, 13:29 UTC
• Twilio: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in ItalyMinor · Oct 19, 2026, 16:53 UTC
• Twilio: WhatsApp Embedded Signup Configuration FailuresMinor · Oct 20, 2026, 15:43 UTC
• Mapbox: Intermittent Routing Disruptions in US-EastMinor · Oct 20, 2026, 18:43 UTC

How often does SendGrid have incidents?

SendGrid reported 459 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 1m. See SendGrid's uptime and incident history