SendGrid incident: SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong

1. resolvedSep 17, 2026, 11:59 UTC

   The incident has been resolved and SMS delivery from Twilio Phone Numbers to Multibyte network subscribers in Hong Kong is operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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• Discord: Issue establishing voice callMajor · Sep 16, 2026, 21:32 UTC
• Pinecone: [Serverless][AWS][us-west-2] 5xx errors on the readpathMajor · Sep 17, 2026, 05:37 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello CambodiaMinor · Sep 15, 2026, 17:08 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history