SendGrid incident: SMS Delivery Delays and Failures from Twilio to Africell and Qcell Gambia

1. resolvedSep 5, 2026, 20:58 UTC

   The incident has been resolved, SMS delivery from Twilio to Africell and Qcell network subscribers in the Gambia is operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Supabase: Project Lifecycle Actions Showing increased error rates across all regionsCritical · Sep 4, 2026, 00:15 UTC
• Snowflake: INC20000199Critical · Sep 4, 2026, 07:34 UTC
• Mailgun: EU Messaging OutageCritical · Sep 4, 2026, 14:16 UTC
• dbt Cloud: dbt Platform not respondingCritical · Sep 4, 2026, 14:20 UTC
• GitBook: App and published docs unavailableCritical · Sep 5, 2026, 18:56 UTC
• Elasticsearch: Replication bug causing slow recoveriesMajor · Sep 1, 2026, 08:16 UTC
• OVHcloud: [GLOBAL][Databases] - MongoDB incident notificationMajor · Sep 3, 2026, 10:18 UTC
• MongoDB Atlas: Impaired Cluster operations in AWS me-central-1 and AWS me-south-1Major · Sep 3, 2026, 16:44 UTC
• Expo: Elevated Linux worker queue timesMajor · Sep 4, 2026, 16:05 UTC
• Grafana Cloud: Degradation of Hosted Grafana in US Central RegionMajor · Sep 4, 2026, 17:03 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history