SendGrid incident: WhatsApp Business API and RCS Send Failures

1. resolvedAug 24, 2026, 18:48 UTC

   We have investigated and resolved an issue with Messaging. From 11:10AM PDT to 11:15AM PDT on Monday, 8/24/26, customers may have experienced errors sending outbound WhatsApp and RCS messages. The issue has been resolved and all impacted services are operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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