SendGrid incident: Upgraded Accounts Retaining Trial Status Restrictions

1. resolvedAug 24, 2026, 10:48 UTC

   This incident is now resolved. Following investigation we have confirmed that trial restrictions were functioning correctly for involved accounts. We apologize for the inconvenience and thank you for your patience.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history