SendGrid incident: SMS Delivery Delays from a Subset of Twilio Short Codes and Toll-Free Numbers to Verizon United States

1. resolvedAug 13, 2026, 07:44 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Toll-Free Numbers to Verizon network subscribers in the United States is operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Elasticsearch: Serverless project creation delayed or failingMajor · Aug 13, 2026, 03:57 UTC
• Twilio: IP Retrieval Failing for EU Regional CustomersMinor · Aug 10, 2026, 18:32 UTC
• Akamai: Certificate Provisioning System (CPS) IssuesMinor · Aug 11, 2026, 10:11 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in PeruMinor · Aug 12, 2026, 14:56 UTC
• Twilio: User Authentication Identity Gateway API Failure Increase for Bell in CanadaMinor · Aug 12, 2026, 22:55 UTC
• Twilio: Voice Call Post Dial Delay and Failures From a Subset of Twilio Phone Numbers to Verizon United StatesMinor · Aug 13, 2026, 05:25 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history