Twilio incident: IP Retrieval Failing for EU Regional Customers

1. resolvedAug 14, 2026, 16:21 UTC

   Our engineers have monitored the fix and confirmed the issue with IP Retrieval Failing for EU Regional Customers has been resolved. All services are now operating normally at this time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Twilio have incidents?

Twilio reported 500 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 49m. See Twilio's uptime and incident history