SendGrid incident: Voice Caller ID Verification Failures

1. resolvedAug 12, 2026, 18:51 UTC

   This incident will be resolved as the issue is related to the Phone Number Configuration Failures status page. Please follow this status post for further updates: https://status.twilio.com/incidents/358nbbp7zs3l

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Twilio: IP Retrieval Failing for EU Regional CustomersMinor · Aug 10, 2026, 18:32 UTC
• Akamai: Certificate Provisioning System (CPS) IssuesMinor · Aug 11, 2026, 10:11 UTC
• Twilio: SMS Delivery Failures from Twilio to Zong PakistanMinor · Aug 12, 2026, 13:38 UTC
• Anthropic: Degraded performance for multiple modelsMinor · Aug 12, 2026, 13:50 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in PeruMinor · Aug 12, 2026, 14:56 UTC
• Twilio: Phone Number Configuration FailuresMinor · Aug 12, 2026, 16:10 UTC
• GitHub: Incident with Pull Requests and IssuesMinor · Aug 12, 2026, 16:16 UTC
• CircleCI: GitHub service degradation may impact customers using GitHubMinor · Aug 12, 2026, 16:33 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history