SendGrid incident: Voice Call Failures from Twilio Phone Numbers to Reliance Jio India

1. resolvedAug 6, 2026, 23:59 UTC

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Impacted customers will be contacted individually to validate next actions for this incident. This post will be considered as resolved.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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