Major impactResolvedCommunication

SendGrid outage: Issues using Speech-to-Text when using DeepGram for ConversationRelay

SendGrid reported this major-impact incident on its official status page on Aug 3, 2026, 16:47 UTC. It was resolved after 2h 43m.

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Aug 3, 2026, 16:47 UTC
started
Aug 3, 2026, 19:30 UTC
resolved
2h 43m
duration
Major
impact

Timeline

updates from SendGrid's status page ↗
  1. resolvedAug 3, 2026, 19:30 UTC

    The issue with Deepgram speech models nova-2 and nova-3 for Conversation Relay has been resolved and it is operating normally at this time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

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How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history

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SendGrid outage on Aug 3, 2026: Issues using Speech-to-Text when using DeepGram for ConversationRelay · APIStatus.watch