Minor impactResolvedCommunication

SendGrid incident: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan

SendGrid reported this minor-impact incident on its official status page on Oct 13, 2026, 16:14 UTC. It was resolved after 7 min.

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Oct 13, 2026, 16:14 UTC

started

Oct 13, 2026, 16:21 UTC

resolved

7 min

duration

Minor

impact

Affected components

SMS, APAC

Timeline

updates from SendGrid's status page ↗

resolvedOct 13, 2026, 16:21 UTC
The incident has been resolved and SMS delivery from Twilio to Beeline network subscribers in Kazakhstan is operating normally.
investigatingOct 13, 2026, 16:14 UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does SendGrid have incidents?

SendGrid reported 459 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 1m. See SendGrid's uptime and incident history

← Previous: Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (Oct 13, 2026)Next: SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (Oct 14, 2026) →