Shippo outage: UPS Tracking disruption

Affected components

• UPS

1. resolvedSep 21, 2026, 03:40 UTC

   This incident has been resolved.

2. investigatingSep 20, 2026, 23:37 UTC

   We are continuing to investigate this issue.

3. investigatingSep 20, 2026, 23:34 UTC

   We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Notion: Some connected content results unavailable in Notion AIMinor · Sep 17, 2026, 14:07 UTC
• Snyk: Snyk Daily Recurring Tests DelayedMinor · Sep 18, 2026, 06:40 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto RicoMinor · Sep 20, 2026, 17:47 UTC
• Twilio: SMS Delivery Delays from Twilio to Telemat Cel BrazilMinor · Sep 20, 2026, 22:28 UTC

How often does Shippo have incidents?

Shippo reported 72 incidents in the last 90 days, 47 of them major or critical. A typical incident lasted 2h 24m. See Shippo's uptime and incident history