Shippo outage: Axlehire tracking disruptions

Affected components

• Axlehire

1. resolvedSep 22, 2026, 08:09 UTC

   The issue has been resolved and the service is now operational.

2. investigatingSep 20, 2026, 12:17 UTC

   We are experiencing an interruption in Axlehire tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Netlify: Errors accessing Netlify-hosted sitesMajor · Sep 21, 2026, 15:12 UTC
• Confluent Cloud: Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2Major · Sep 21, 2026, 16:15 UTC
• Expo: Elevated rate of failed iOS submissionsMajor · Sep 21, 2026, 20:26 UTC
• Expo: Elevated rate of failed iOS submissionsMajor · Sep 21, 2026, 21:18 UTC
• Smartsheet: Investigating blank page or error on Smartsheet LoginMajor · Sep 21, 2026, 22:21 UTC
• Anthropic: Elevated errors for multiple modelsMajor · Sep 22, 2026, 00:57 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Notion: Some connected content results unavailable in Notion AIMinor · Sep 17, 2026, 14:07 UTC
• Snyk: Snyk Daily Recurring Tests DelayedMinor · Sep 18, 2026, 06:40 UTC
• Resend: Degraded performanceMinor · Sep 18, 2026, 18:26 UTC

How often does Shippo have incidents?

Shippo reported 45 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 2h 31m. See Shippo's uptime and incident history