Shippo outage: APG Tracking disruption

Affected components

• APG

1. resolvedSep 5, 2026, 21:44 UTC

   This incident has been resolved.

2. investigatingSep 5, 2026, 19:12 UTC

   We are experiencing an interruption in APG tracking events from the carrier. Our team has reached out to APG and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Elasticsearch: Replication bug causing slow recoveriesMajor · Sep 1, 2026, 08:16 UTC
• MongoDB Atlas: Impaired Cluster operations in AWS me-central-1 and AWS me-south-1Major · Sep 3, 2026, 16:44 UTC
• OVHcloud: [EU-SOUTH-MIL][Containers & Orchestration] - Managed Private Registry incident notificationMinor · Aug 26, 2026, 15:00 UTC
• Snowflake: INC20000150Minor · Aug 28, 2026, 00:07 UTC
• Telnyx: Intermittent delays for some outbound messagesMinor · Sep 2, 2026, 21:33 UTC

How often does Shippo have incidents?

Shippo reported 45 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 2h 31m. See Shippo's uptime and incident history