Shippo outage: Elevated error rate on Royal Mail SF Shipment API

Affected components

• Royal Mail (Storefeeder)

1. resolvedSep 5, 2026, 18:12 UTC

   This incident has been resolved.

2. investigatingSep 5, 2026, 09:47 UTC

   We’re seeing elevated error rates for the Royal Mail SF's Shipment API and it's affecting Rating service. We've reached out to the carrier and are actively monitoring the status of this issue and will provide further updates soon.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Shippo have incidents?

Shippo reported 45 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 2h 31m. See Shippo's uptime and incident history