Shippo outage: Elevated error rate on Colissimo Transaction API

Affected components

• Colissimo

1. resolvedSep 1, 2026, 14:23 UTC

   This incident has been resolved.

2. monitoringSep 1, 2026, 14:07 UTC

   Colissimo confirmed that they started seeing recovery monitoring the situation for a while

3. investigatingSep 1, 2026, 13:25 UTC

   We have detected an elevated error rate from Colissimo Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Elasticsearch: Replication bug causing slow recoveriesMajor · Sep 1, 2026, 08:16 UTC
• Snowflake: INC20000190Major · Sep 1, 2026, 09:58 UTC
• Tailscale: Funnel connectivity issuesMajor · Sep 1, 2026, 12:47 UTC
• RevenueCat: Apple partial outage: intermittent errors while processing purchasesMajor · Sep 1, 2026, 13:17 UTC
• OVHcloud: [EU-SOUTH-MIL][Containers & Orchestration] - Managed Private Registry incident notificationMinor · Aug 26, 2026, 15:00 UTC
• Snowflake: INC20000150Minor · Aug 28, 2026, 00:07 UTC
• Snyk: Partial Broker Service DegradationMinor · Aug 30, 2026, 14:32 UTC
• Sentry: Span ingestion is degraded in USMinor · Sep 1, 2026, 14:16 UTC

How often does Shippo have incidents?

Shippo reported 45 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 2h 31m. See Shippo's uptime and incident history