Major impactResolvedDatabases

Snowflake outage: INC20000190

Snowflake reported this major-impact incident on its official status page on Sep 1, 2026, 09:58 UTC. It was resolved after 3h 52m.

Right now Snowflake is degraded. Live Snowflake status →

🔔 Get alerted when Snowflake has issuesFree · email alerts · no credit card
Sep 1, 2026, 09:58 UTC
started
Sep 1, 2026, 13:50 UTC
resolved
3h 52m
duration
Major
impact

Affected components

  • AI and ML
  1. postmortemSep 9, 2026, 11:25 UTC

    Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000190](https://community.snowflake.com/s/article/INC20000190)

  2. resolvedSep 1, 2026, 13:50 UTC

    Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to sign in to Snowflake Cowork, and may have seen a message indicating that sign-in was unsuccessful. All other Snowflake features were not impacted. Workaround: There were no available workarounds for this issue. Incident start time: 00:00 UTC September 01, 2026 Incident end time: 11:55 UTC September 01, 2026 Preliminary root cause: An update to the underlying database objects responsible for managing CoWork sign-on mechanisms experienced a configuration error which resulted in the symptoms observed. A root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.

  3. monitoringSep 1, 2026, 12:44 UTC

    Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to sign in to Snowflake Cowork, and may have seen a message indicating that sign-in was unsuccessful. All other Snowflake features were not impacted. Workaround: There were no available workarounds for this issue. Incident start time: 00:00 UTC September 01, 2026 Incident end time: 11:55 UTC September 01, 2026 Preliminary root cause: An update to the underlying database objects responsible for managing CoWork sign-on mechanisms experienced a configuration error which resulted in the symptoms observed.

  4. identifiedSep 1, 2026, 11:36 UTC

    Current status: We've identified the source of the issue, and are continuing the deployment of the fix to restore service. The majority of our customers should now be able to sign back into Snowflake Cowork. We'll provide another update within 1 hour. Customer experience: Customers hosted in the specified regions may be unable to sign in to Snowflake Cowork, and may see a message indicating that sign-in was unsuccessful. All other Snowflake features are not impacted. ETA: An ETA is not yet available. We'll provide one as soon as possible. Workaround: There are currently no available workarounds for this issue. Incident start time: 00:00 UTC September 01, 2026

  5. identifiedSep 1, 2026, 10:32 UTC

    Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 1 hour. Customer experience: Customers hosted in the specified regions may be unable to sign in to Snowflake Cowork, and may see a message indicating that sign-in was unsuccessful. All other Snowflake features are not impacted. ETA: An ETA is not yet available. We'll provide one as soon as possible. Workaround: There are currently no available workarounds for this issue. Incident start time: 00:00 UTC September 01, 2026

  6. investigatingSep 1, 2026, 09:58 UTC

    Current status: We're investigating an issue affecting sign-ins to Snowflake Cowork. We'll provide an update within 60 minutes. Customer experience: Customers hosted in the specified regions may be unable to sign in to Snowflake Cowork, and may see a message indicating that sign-in was unsuccessful. All other Snowflake features are not impacted. ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. Workaround: There are currently no available workarounds for this issue. Incident start time: 00:00 UTC September 01, 2026

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Snowflake's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Snowflake have incidents?

Snowflake reported 23 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 1h 56m. See Snowflake's uptime and incident history

Snowflake outage on Sep 1, 2026: INC20000190 · APIStatus.watch