Shippo reported this major-impact incident on its official status page on Oct 24, 2026, 06:53 UTC. It was resolved after 3h 40m.
Right now Shippo is operational. Live Shippo status →
This incident has been resolved.
We received an update from the carrier confirming that their tracking system was impacted by an unexpected issue, which is currently being resolved. They indicated that tracking data should now be flowing again. We are also observing a reduction in the error rate on our end. We will continue to monitor and keep you posted on any further updates.
Hi Team, we are currently observing a delay in Royal Mail Storefeeder tracking event updates. Tracking event updates will be delayed. Label generation and rating are not impacted. We have reached out to Royal Mail Storefeeder and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Shippo reported 87 incidents in the last 90 days, 57 of them major or critical. A typical incident lasted 2h 22m. See Shippo's uptime and incident history