Minor impactResolvedE-commerce

Shopify incident: Some discount codes might be improperly applied at checkout

Shopify reported this minor-impact incident on its official status page on Feb 10, 2020, 14:36 UTC. It was resolved after 2h 47m.

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Feb 10, 2020, 14:36 UTC
started
Feb 10, 2020, 17:23 UTC
resolved
2h 47m
duration
Minor
impact

Affected components

  • Checkout

Timeline

updates from Shopify's status page ↗
  1. resolvedFeb 10, 2020, 17:23 UTC

    This incident has been resolved.

  2. identifiedFeb 10, 2020, 15:18 UTC

    We’ve identified the problem impacting discount codes and we’re working on a solution.

  3. investigatingFeb 10, 2020, 14:36 UTC

    We are experiencing an interruption in service preventing some discount codes from being applied at checkout. We are investigating and will keep you updated.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

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Shopify incident on Feb 10, 2020: Some discount codes might be improperly applied at checkout · APIStatus.watch