Minor impactResolvedE-commerce

Shopify incident: Checkouts on some stores are unavailable

Shopify reported this minor-impact incident on its official status page on Dec 4, 2019, 22:13 UTC. It was resolved after 1h 51m.

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Dec 4, 2019, 22:13 UTC
started
Dec 5, 2019, 00:04 UTC
resolved
1h 51m
duration
Minor
impact

Affected components

  • Checkout

Timeline

updates from Shopify's status page ↗
  1. resolvedDec 5, 2019, 00:04 UTC

    This incident has been resolved.

  2. identifiedDec 4, 2019, 22:35 UTC

    The issue has been identified and a fix is being implemented.

  3. investigatingDec 4, 2019, 22:13 UTC

    We are aware that checkout on some stores cannot proceed past the shipping page. We are actively investigating the issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

← Previous: Shopify admin is currently unreachable (Dec 3, 2019)Next: Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine (Dec 4, 2019) →
Shopify incident on Dec 4, 2019: Checkouts on some stores are unavailable · APIStatus.watch