Major impactResolvedE-commerce

Shopify outage: Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine

Shopify reported this major-impact incident on its official status page on Dec 4, 2019, 22:30 UTC. It was resolved after 34 min.

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Dec 4, 2019, 22:30 UTC
started
Dec 4, 2019, 23:04 UTC
resolved
34 min
duration
Major
impact

Affected components

  • Third party services
  1. resolvedDec 4, 2019, 23:04 UTC

    This incident has been resolved.

  2. investigatingDec 4, 2019, 22:30 UTC

    We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

Shopify outage on Dec 4, 2019: Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine · APIStatus.watch