Minor impactResolvedE-commerce

Shopify incident: Facebook sales channel not syncing

Shopify reported this minor-impact incident on its official status page on Nov 28, 2019, 15:41 UTC. It was resolved after 6h 14m.

Right now Shopify is operational. Live Shopify status →

🔔 Get alerted when Shopify has issuesFree · email alerts · no credit card
Nov 28, 2019, 15:41 UTC
started
Nov 28, 2019, 21:55 UTC
resolved
6h 14m
duration
Minor
impact

Affected components

  • Third party services

Timeline

updates from Shopify's status page ↗
  1. resolvedNov 28, 2019, 21:55 UTC

    This incident has been resolved.

  2. monitoringNov 28, 2019, 19:57 UTC

    We are continuing to monitor and we'll keep you updated.

  3. monitoringNov 28, 2019, 17:10 UTC

    Facebook are working on a solution and we'll keep you updated.

  4. investigatingNov 28, 2019, 15:41 UTC

    The Facebook sales channel is temporarily not syncing for some stores. We’re investigating and will keep you updated.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

← Previous: Admin and Storefronts experiencing intermittent downtime (Nov 25, 2019)Next: FedEx shipping rates not available at checkout (Dec 2, 2019) →
Shopify incident on Nov 28, 2019: Facebook sales channel not syncing · APIStatus.watch