Major impactResolvedE-commerce

Shopify outage: No packing slips are being served

Shopify reported this major-impact incident on its official status page on Nov 15, 2019, 20:21 UTC. It was resolved after 2h 6m.

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Nov 15, 2019, 20:21 UTC
started
Nov 15, 2019, 22:27 UTC
resolved
2h 6m
duration
Major
impact

Affected components

  • Admin

Timeline

updates from Shopify's status page ↗
  1. resolvedNov 15, 2019, 22:27 UTC

    This incident has been resolved.

  2. monitoringNov 15, 2019, 22:12 UTC

    A fix has been implemented and we are monitoring the results.

  3. investigatingNov 15, 2019, 21:56 UTC

    We are continuing to investigate the issue with the packing slip service

  4. investigatingNov 15, 2019, 20:21 UTC

    We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

← Previous: UPS shipping rates not available at checkout (Nov 14, 2019)Next: Shopify storefronts not accessible on some stores (Nov 20, 2019) →
Shopify outage on Nov 15, 2019: No packing slips are being served · APIStatus.watch