Minor impactResolvedE-commerce

Shopify incident: Analytics, metrics, reports and Flow delayed

Shopify reported this minor-impact incident on its official status page on Nov 12, 2019, 19:18 UTC. It was resolved after 2h 52m.

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Nov 12, 2019, 19:18 UTC
started
Nov 12, 2019, 22:10 UTC
resolved
2h 52m
duration
Minor
impact

Affected components

  • Reports and Dashboards
  1. resolvedNov 12, 2019, 22:10 UTC

    This incident has been resolved.

  2. monitoringNov 12, 2019, 21:37 UTC

    A fix has been implemented and we are monitoring the results.

  3. identifiedNov 12, 2019, 20:33 UTC

    The issue has been identified and a fix is being implemented.

  4. investigatingNov 12, 2019, 19:18 UTC

    Analytics, metrics and reports are currently delayed for some stores. Flow automation may also be delayed. Search results for any new additions to stores are also delayed. We are investigating and will keep you updated.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

Shopify incident on Nov 12, 2019: Analytics, metrics, reports and Flow delayed · APIStatus.watch