Major impactResolvedE-commerce

Shopify outage: Some stores unable to purchase UPS shipping labels.

Shopify reported this major-impact incident on its official status page on Nov 14, 2019, 06:05 UTC. It was resolved after under a minute.

Right now Shopify is operational. Live Shopify status →

🔔 Get alerted when Shopify has issuesFree · email alerts · no credit card
Nov 14, 2019, 06:05 UTC
started
Nov 14, 2019, 06:05 UTC
resolved
under a minute
duration
Major
impact

Affected components

  • Third party services

Timeline

updates from Shopify's status page ↗
  1. resolvedNov 14, 2019, 06:05 UTC

    This incident has been resolved.

  2. monitoringNov 14, 2019, 06:05 UTC

    Some stores are temporarily unable to purchase UPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected. We’re working on a solution and will keep you updated.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

← Previous: Analytics, metrics, reports and Flow delayed (Nov 12, 2019)Next: UPS shipping rates not available at checkout (Nov 14, 2019) →
Shopify outage on Nov 14, 2019: Some stores unable to purchase UPS shipping labels. · APIStatus.watch