Major impactResolvedE-commerce

Shopify outage: The Admin is not loading correctly for some stores

Shopify reported this major-impact incident on its official status page on Oct 22, 2019, 14:09 UTC. It was resolved after 1h 57m.

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Oct 22, 2019, 14:09 UTC
started
Oct 22, 2019, 16:06 UTC
resolved
1h 57m
duration
Major
impact

Affected components

  • Admin

Timeline

updates from Shopify's status page ↗
  1. resolvedOct 22, 2019, 16:06 UTC

    This incident has been resolved.

  2. monitoringOct 22, 2019, 15:43 UTC

    A fix has been implemented and we are monitoring the results.

  3. identifiedOct 22, 2019, 15:13 UTC

    The issue has been identified and a fix is being implemented.

  4. investigatingOct 22, 2019, 14:09 UTC

    Some merchants are currently unable to access the themes in their Shopify Admin. We are investigating and will keep you updated.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

← Previous: Storefront, Admin and Checkout down for some stores (Oct 22, 2019)Next: Themes not installing to some shops, problems with downloading shipping labels (Oct 22, 2019) →
Shopify outage on Oct 22, 2019: The Admin is not loading correctly for some stores · APIStatus.watch