Minor impactResolvedE-commerce

Shopify incident: SMS messages for order confirmations not received or delayed

Shopify reported this minor-impact incident on its official status page on Oct 21, 2019, 19:19 UTC. It was resolved after 23 min.

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Oct 21, 2019, 19:19 UTC
started
Oct 21, 2019, 19:42 UTC
resolved
23 min
duration
Minor
impact

Affected components

  • Admin
  • Checkout

Timeline

updates from Shopify's status page ↗
  1. resolvedOct 21, 2019, 19:42 UTC

    This incident has been resolved.

  2. identifiedOct 21, 2019, 19:28 UTC

    The issue has been identified and a fix is being implemented.

  3. investigatingOct 21, 2019, 19:19 UTC

    We are continuing to investigate this issue.

  4. investigatingOct 21, 2019, 19:19 UTC

    We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

← Previous: Network connectivity issues with some Wind 3, Fastweb and TIM customers from Italy (Oct 21, 2019)Next: Storefront, Admin and Checkout down for some stores (Oct 22, 2019) →
Shopify incident on Oct 21, 2019: SMS messages for order confirmations not received or delayed · APIStatus.watch