Shopify incident: Some merchants encountering error messages within their admins or on checkout pages

Affected components

• Admin
• Checkout
• Point of Sale
• Storefront

1. identifiedNov 7, 2026, 01:15 UTC

   We've identified the problem causing intermittent issues impacting storefront, admins and some checkout pages and we're working on a solution.

2. investigatingNov 7, 2026, 01:02 UTC

   Merchants may experience issues when trying to access the Shopify Checkout, Cart, Admin and Storefronts intermittently.

What APIStatus.watch saw

• Nov 7, 2026, 01:06 UTCoperational → degraded
• Nov 7, 2026, 01:41 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• GitHub: Incident with Actions and Checks APICritical · Nov 9, 2026, 18:12 UTC
• GitHub: Incident with Git Operations and Pull RequestsCritical · Nov 10, 2026, 16:10 UTC
• GitHub: Impact across multiple GitHub products including Actions, Pages, and Copilot products.Critical · Nov 11, 2026, 20:48 UTC
• OpenAI: Unable to start new Workspace Agent runsCritical · Nov 11, 2026, 22:50 UTC
• Fly.io: LAX region outageCritical · Nov 12, 2026, 00:08 UTC
• OVHcloud: [GRA6][Storage] - Instance Backup incident notificationMajor · Nov 5, 2026, 16:00 UTC
• Shippo: FedEx’s Address Validation API OutageMajor · Nov 7, 2026, 04:33 UTC
• Shippo: USPS Service DegradationMajor · Nov 8, 2026, 03:57 UTC
• GitHub: Incident with Webhooks and ActionsMajor · Nov 9, 2026, 10:00 UTC
• Contentful: Delays in locale updatesMajor · Nov 9, 2026, 11:49 UTC

How often does Shopify have incidents?

Shopify reported 2 incidents in the last 90 days. See Shopify's uptime and incident history