Minor impactResolvedDevOps

Snyk incident: Email-to-Case Temporarily Disabled

Snyk reported this minor-impact incident on its official status page on Jun 8, 2026, 15:47 UTC. It was resolved after 1d 14h.

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Jun 8, 2026, 15:47 UTC
started
Jun 10, 2026, 06:22 UTC
resolved
1d 14h
duration
Minor
impact

Affected components

  • Support Portal

Timeline

updates from Snyk's status page ↗
  1. resolvedJun 10, 2026, 06:22 UTC

    Services have remained unaffected during our monitoring period. The Snyk Incident Response has been stood down.

  2. monitoringJun 9, 2026, 14:13 UTC

    We have re-enabled the email-to-case feature, allowing customers to create and reply to cases via email. Monitoring is now underway to ensure the services remains stable.

  3. identifiedJun 8, 2026, 15:47 UTC

    Please note that the ability to create or reply to cases via email has been temporarily turned off. If you need to log a new issue or update an existing case, please do so directly through the ticketing portal. We will let you know as soon as email functionality is restored. Thank you for your patience!

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Snyk's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Snyk have incidents?

Snyk reported 17 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 27m. See Snyk's uptime and incident history

← Previous: GitHub Cloud App Integration Service Degradation (May 23, 2026)Next: Degradation Affecting app.snyk.io (Jun 9, 2026) →
Snyk incident on Jun 8, 2026: Email-to-Case Temporarily Disabled · APIStatus.watch