Snyk incident: GitHub Cloud App Integration Service Degradation

Affected components

• Snyk Code
• Snyk Container
• Snyk IaC
• Snyk Open Source

1. resolvedMay 23, 2026, 19:46 UTC

   The intermittent issues affecting repository scans, project imports, and Pull Request status checks have been fully resolved. The root cause was an upstream degradation with GitHub Cloud app installation token authentication, which has now been mitigated on the GitHub side (ref: GitHub Incident k5z4d1v1tqmt). If you continue to experience issues with your PRs, imports, or repository scans, please reach out to our support team for further assistance.

2. investigatingMay 23, 2026, 08:43 UTC

   We are currently investigating reports of intermittent failures affecting our GitHub Cloud App integration, specifically impacting repository scans, project imports, and Pull Request status checks. During this time, customers may see failures on PR checks, recurring tests and imports. Because the issue is intermittent, manually re-running a scan or retrying an import may succeed. Our engineering team is actively analyzing system logs to pinpoint the root cause, and we will provide regular updates until full stability is restored

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Snyk's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Linode: [Fragnesia] Linux Privilege Escalation VulnerabilityMinor · May 13, 2026, 21:02 UTC
• Twilio: Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTEDMinor · May 15, 2026, 20:51 UTC
• Akamai: Reporting Issues affecting URL Traffic and URL Responses reportsMinor · May 19, 2026, 10:13 UTC
• Twilio: SMS Delivery Delays From Twilio to Multiple Networks in Multiple Countries in EuropeMinor · May 19, 2026, 13:21 UTC
• Twilio: SMS Delivery Failures from Network Subscribers to Twilio Denmark Phone NumbersMinor · May 20, 2026, 07:58 UTC
• Linode: Service Issue - Paris (FR-PAR3)Minor · May 22, 2026, 11:22 UTC
• OVHcloud: [GRA/RBX/DE][Storage and Backups] - Object Storage Incident NotificationMinor · May 22, 2026, 15:04 UTC
• Twilio: SMS Delivery Delays from a Subset of Twilio Phone Numbers to TCell TajikistanMinor · May 23, 2026, 05:17 UTC
• Netlify: Elevated Build FailuresMinor · May 23, 2026, 14:52 UTC
• GitHub: Intermittent errors with app installation token authenticationMinor · May 23, 2026, 16:00 UTC

How often does Snyk have incidents?

Snyk reported 17 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 27m. See Snyk's uptime and incident history