Snyk incident: Reporting PDF Degraded

Affected components

• Snyk AppRisk
• Snyk Code
• Snyk Container
• Snyk IaC
• Snyk Open Source

1. resolvedMay 13, 2026, 19:01 UTC

   Snyk engineers have successfully deployed a mitigation to address the reporting issues. PDF reports are now generating as expected. We have concluded the incident response.

2. investigatingMay 13, 2026, 14:49 UTC

   Snyk engineers are investigating degraded performance with the Reporting PDF in the Snyk-US-01 multi-tenant environment. Customers may observe longer generation times or failures to generate reports.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Snyk's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Intercom: Investigating: Compromised version of intercom-client npm package and intercom-phpMinor · Apr 30, 2026, 16:58 UTC
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• Twilio: SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries in EuropeMinor · May 7, 2026, 08:07 UTC
• Linode: [DirtyFrag] Linux Privilege Escalation VulnerabilityMinor · May 8, 2026, 13:40 UTC
• Twilio: Voice Call Audio Quality Degradation between a Subset of Twilio United States Phone Numbers and T-Mobile in United StatesMinor · May 11, 2026, 16:04 UTC
• Grafana Cloud: Intermittent Errors and High latency Writing to Cloud Metrics, Cloud Logs and Cloud TracesMinor · May 13, 2026, 08:50 UTC
• GitHub: Incident with CodeQLMinor · May 13, 2026, 14:41 UTC

How often does Snyk have incidents?

Snyk reported 17 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 27m. See Snyk's uptime and incident history