Twilio incident: SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates

1. resolvedSep 18, 2026, 16:12 UTC

   The incident has been resolved and SMS delivery from Twilio to DU and Etisalat network subscribers in the United Arab Emirates is operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Sentry: Delayed ingestion of errors in EUCritical · Sep 18, 2026, 08:36 UTC
• Sentry: Delays in spans ingestionMajor · Sep 18, 2026, 10:17 UTC
• Cursor: Investigating service degradation — Grok BotMajor · Sep 18, 2026, 11:37 UTC
• Shippo: Elevated error rate on ontrac Transaction APIMajor · Sep 18, 2026, 15:27 UTC
• SendGrid: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Telnyx: SMS Delivery — Encoding Issues on Outbound Messages to T-MobileMinor · Sep 15, 2026, 21:57 UTC
• Notion: Some connected content results unavailable in Notion AIMinor · Sep 17, 2026, 14:07 UTC
• Notion: Notion Calendar sign-in redirects on webMinor · Sep 17, 2026, 15:25 UTC
• Snyk: Snyk Daily Recurring Tests DelayedMinor · Sep 18, 2026, 06:40 UTC
• SendGrid: SMS Delivery Receipt Delays from Twilio to Ufone PakistanMinor · Sep 18, 2026, 09:23 UTC

How often does Twilio have incidents?

Twilio reported 501 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 49m. See Twilio's uptime and incident history