Twilio incident: SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo

1. resolvedSep 18, 2026, 04:39 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo is operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

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• SendGrid: Twilio Console IssueMinor · Sep 16, 2026, 18:19 UTC
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• Notion: Duplicate characters when editing with a Korean keyboard on iOSMinor · Sep 16, 2026, 23:58 UTC
• Replicate: Replicate Pruna issueMinor · Sep 17, 2026, 01:09 UTC

How often does Twilio have incidents?

Twilio reported 500 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 49m. See Twilio's uptime and incident history