Twilio incident: MMS Delivery Delays from a Subset of Twilio Long Codes to Videotron Canada

1. resolvedAug 25, 2026, 23:35 UTC

   The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Videotron network subscribers in Canada is operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• OVHcloud: [GLOBAL][Identity, Security & Operations] - User Management Incident NotificationMajor · Aug 25, 2026, 18:21 UTC
• OVHcloud: [GLOBAL][Data & Analytics] - Cloud Database Incident NotificationMajor · Aug 25, 2026, 21:25 UTC
• Supabase: 401 errors due to JWT rejectionsMinor · Aug 14, 2026, 02:23 UTC
• Telnyx: Programmable Wireless data loss in AustraliaMinor · Aug 17, 2026, 19:27 UTC
• Akamai: Reporting data availability issues in 'Traffic by Hostname' reportMinor · Aug 20, 2026, 16:43 UTC
• SendGrid: SMS Delivery Failures from Twilio to Dukagjjni KosovoMinor · Aug 21, 2026, 16:15 UTC
• SendGrid: SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El SalvadorMinor · Aug 21, 2026, 21:20 UTC
• SendGrid: SMS Delivery Delays from Twilio to I.C.E Costa RicaMinor · Aug 22, 2026, 18:01 UTC
• SendGrid: SMS Delivery Delays from Twilio Phone Numbers to Claro Dominican RepublicMinor · Aug 25, 2026, 06:10 UTC
• SendGrid: Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in BrazilMinor · Aug 25, 2026, 13:20 UTC

How often does Twilio have incidents?

Twilio reported 501 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 49m. See Twilio's uptime and incident history