Twilio incident: Voice Call Failures from Network Subscribers in South Africa to a Subset of Twilio Phone Numbers

1. resolvedJul 18, 2026, 12:29 UTC

   The incident has been resolved and voice calls from network subscribers to a subset of Twilio Phone Numbers are operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

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• SendGrid: Voice Call Failures from Twilio Phone Numbers to Reliance Jio IndiaMinor · Jul 17, 2026, 15:54 UTC
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How often does Twilio have incidents?

Twilio reported 501 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 49m. See Twilio's uptime and incident history