Minor impactResolvedCommunication

Twilio incident: SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia

Twilio reported this minor-impact incident on its official status page on Oct 29, 2026, 18:47 UTC. It was resolved after 3h 32m.

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Oct 29, 2026, 18:47 UTC
started
Oct 29, 2026, 22:18 UTC
resolved
3h 32m
duration
Minor
impact

Affected components

  • SMS, APAC
  • SMS, Middle East & Africa
  1. resolvedOct 29, 2026, 22:18 UTC

    The incident has been resolved and SMS delivery receipts from Twilio to network subscribers on affected networks in multiple countries across Africa and Asia are operating normally.

  2. monitoringOct 29, 2026, 20:17 UTC

    We have observed a recovery in SMS delivery receipts from Twilio to Multiple Countries Across Africa and Asia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identifiedOct 29, 2026, 19:14 UTC

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to network subscribers on multiple networks in multiple countries across Africa and Asia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  4. identifiedOct 29, 2026, 18:47 UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. identifiedOct 29, 2026, 18:47 UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

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