Twilio incident: Notification Logs Unavailable in Console

Affected components

• Notify

1. resolvedNov 6, 2026, 07:08 UTC

   The issue affecting notification delivery logs has been fully resolved. Console logs have returned to normal operations.

2. monitoringNov 6, 2026, 06:15 UTC

   Our engineers have mitigated the issue and are monitoring system performance. Notification delivery logs in Console are returning to normal, and new records are appearing again for affected services. We will provide another update in 1 hours or as soon as more information becomes available.

3. monitoringNov 6, 2026, 06:12 UTC

   Our engineers have mitigated the issue and are monitoring system performance. Notification delivery logs in Console are returning to normal, and new records are appearing again for affected services. We will provide another update in 1 hours or as soon as more information becomes available.

4. investigatingNov 6, 2026, 05:33 UTC

   Our monitoring systems have detected a potential issue with notification delivery logs failing to populate new data since ~04:25 UTC. Our engineers have been alerted and are investigating. We will share an update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• OVHcloud: [GRA6][Storage] - Instance Backup incident notificationMajor · Nov 5, 2026, 16:00 UTC
• Akamai: Edge Delivery issues between Indonesia and SingaporeMinor · Oct 25, 2026, 13:44 UTC
• Linode: Connectivity Issue between ID-CGK (Jakarta) and SG-SIN-2 (Singapore 2)Minor · Oct 25, 2026, 13:54 UTC
• SendGrid: Voice Call Failures from Twilio Phone Numbers to Digi Mobil RomaniaMinor · Oct 26, 2026, 13:09 UTC
• SendGrid: Voice Call Failures From Twilio Phone Numbers to GermanyMinor · Oct 27, 2026, 09:00 UTC
• SendGrid: Silent Network Authentication (SNA) Failure Increase on Indosat in IndonesiaMinor · Oct 28, 2026, 12:14 UTC
• Linode: Service Issue - US-Southeast (Atlanta)Minor · Oct 31, 2026, 17:49 UTC
• SendGrid: Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Multiple Networks in PhilippinesMinor · Nov 2, 2026, 05:41 UTC
• SendGrid: Media Streams Audio DelaysMinor · Nov 3, 2026, 01:29 UTC
• OVHcloud: [EU-WEST-PAR][Storage] - Object Storage incident notificationMinor · Nov 3, 2026, 09:43 UTC

How often does Twilio have incidents?

Twilio reported 509 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 6h 11m. See Twilio's uptime and incident history