SendGrid incident: Media Streams Audio Delays

Affected components

• Media Streams US1

1. investigatingNov 3, 2026, 01:29 UTC

   We are investigating media streams audio delays. We expect to provide another update in 1 hour or as soon as more information becomes available

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Sentry: Sentry.io dashboard and API is downCritical · Nov 3, 2026, 14:57 UTC
• Grafana Cloud: IRM Unable to Voice Call Brazil NumbersMajor · Nov 2, 2026, 00:36 UTC
• Snyk: Issue Resolving EntitlementsMajor · Nov 2, 2026, 19:43 UTC
• Mux: Delays in some video processing tasksMajor · Nov 3, 2026, 02:14 UTC
• Telnyx: Telnyx’s Support AI Assistant (TAIA) — Service interruptionMajor · Nov 3, 2026, 15:12 UTC
• Sentry: Delays in spans and transactions processingMajor · Nov 3, 2026, 15:40 UTC
• Telnyx: Data Connectivity Issues IMSI1Major · Nov 3, 2026, 15:52 UTC
• Telnyx: Data Connectivity Issues - IMSI1Major · Nov 3, 2026, 18:18 UTC

How often does SendGrid have incidents?

SendGrid reported 509 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 6h 11m. See SendGrid's uptime and incident history