Zenoss incident: Degraded Service for Anomaly Detection in Zenoss Cloud

Affected components

• Dashboards

1. resolvedFeb 14, 2023, 19:09 UTC

   Anomalies are now being generated successfully.

2. identifiedFeb 14, 2023, 19:05 UTC

   Model training is producing bad models resulting in anomalies not getting generated for metrics during prediction. Mitigations have been placed to filter out bad models used for predictions. Prediction pipelines have been affected from around 12 noon Feb 10, 2023 to 12 noon Feb 12, 2023. Additional work is continuing to improve the model training and prediction pipelines and additional updates will be provided in the product updates https://docs.zenoss.io/admin/updates/2023.html

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Zenoss's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Zenoss have incidents?

Zenoss reported 0 incidents in the last 90 days. See Zenoss's uptime and incident history