Major impactResolvedMonitoring

Zenoss outage: Zenoss Cloud Authentication (Auth0)

Zenoss reported this major-impact incident on its official status page on Sep 24, 2021, 18:36 UTC. It was resolved after 1h 56m.

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Sep 24, 2021, 18:36 UTC
started
Sep 24, 2021, 20:32 UTC
resolved
1h 56m
duration
Major
impact

Timeline

updates from Zenoss's status page ↗
  1. resolvedSep 24, 2021, 20:32 UTC

    This incident has been resolved.

  2. monitoringSep 24, 2021, 19:56 UTC

    A fix has been implemented via Auth0 and we are monitoring the results.

  3. investigatingSep 24, 2021, 18:36 UTC

    We are aware of an issue with Auth0 that is causing authentication issues with Zenoss Cloud instances hosted in the North American region. Auth0 engineers are currently investigating the issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Zenoss's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Zenoss have incidents?

Zenoss reported 0 incidents in the last 90 days. See Zenoss's uptime and incident history

← Previous: Auth0 Increased Error Rate Preventing Authentication into Zenoss (Apr 20, 2021)Next: Zenoss Cloud Authentication (Auth0) (Sep 28, 2021) →
Zenoss outage on Sep 24, 2021: Zenoss Cloud Authentication (Auth0) · APIStatus.watch