Zoom incident: Service Degradation Affecting ZoomMate

Affected components

• ZoomMate

1. resolvedOct 5, 2026, 22:21 UTC

   This incident has been resolved.

2. monitoringOct 5, 2026, 22:04 UTC

   The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

3. identifiedOct 5, 2026, 22:02 UTC

   We have successfully identified the root cause affecting ZoomMate services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

4. investigatingOct 5, 2026, 21:57 UTC

   We are currently investigating a service degradation with ZoomMate services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Zoom's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• GitHub: Incident with ActionsCritical · Oct 5, 2026, 19:11 UTC
• Mux: Elevated errors on Direct UploadsMajor · Oct 5, 2026, 19:44 UTC
• Akamai: Origin Server Connectivity Issues with Elevated Errors in APAC RegionMinor · Sep 22, 2026, 14:28 UTC
• Cloudflare: Cloudflare One Clients are incorrectly challenged on some sitesMinor · Sep 22, 2026, 19:23 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC
• Clerk: Development instances only - Apple rejecting emailsMinor · Sep 28, 2026, 15:23 UTC
• Supabase: Intermittent latency in Eastern USMinor · Sep 29, 2026, 16:26 UTC
• Snyk: Issues API V3 Service - DegradedMinor · Oct 3, 2026, 19:49 UTC
• OpenAI: Elevated Work Mode errorsMinor · Oct 5, 2026, 07:03 UTC
• Cloudflare: API Shield JWT Validation ErrorsMinor · Oct 5, 2026, 10:55 UTC

How often does Zoom have incidents?

Zoom reported 24 incidents in the last 90 days. A typical incident lasted 1h 55m. See Zoom's uptime and incident history