Zoom incident: Service Degradation Affecting Meeting Chat Services

Affected components

• In-Meeting Chat/Polling

1. resolvedAug 24, 2026, 09:37 UTC

   This incident has been resolved and the affected services have been restored.

2. monitoringAug 24, 2026, 09:20 UTC

   The issue affecting users' ability to use meeting chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

3. identifiedAug 24, 2026, 09:06 UTC

   We have successfully identified the root cause affecting users ability to use meeting chat. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

4. investigatingAug 24, 2026, 08:56 UTC

   We are currently investigating a service degradation affecting users ability to use meeting chat. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Zoom's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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• Plaid: Elevated API errorsMinor · Aug 24, 2026, 05:36 UTC
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How often does Zoom have incidents?

Zoom reported 22 incidents in the last 90 days. A typical incident lasted 2h 2m. See Zoom's uptime and incident history