Zoom incident: Service Degradation Affecting Zoom Services in Hong Kong

Affected components

• Real Time Media Streams (RTMS)
• Zoom AI
• Zoom Meetings
• Zoom Phone

1. resolvedAug 27, 2026, 22:10 UTC

   This incident has been resolved and the affected services have been restored.

2. monitoringAug 27, 2026, 21:43 UTC

   The service degradation affecting Zoom Services in Hong Kong has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

3. identifiedAug 27, 2026, 19:07 UTC

   We have successfully identified the root cause affecting Zoom Services in Hong Kong Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

4. investigatingAug 27, 2026, 19:02 UTC

   We are currently investigating a service degradation affecting Zoom Services in Hong Kong Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Zoom's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• GitHub: Disruption with GitHub BillingMinor · Aug 26, 2026, 23:37 UTC
• Contentful: Daily audit logs outageMinor · Aug 27, 2026, 16:26 UTC

How often does Zoom have incidents?

Zoom reported 22 incidents in the last 90 days. A typical incident lasted 2h 2m. See Zoom's uptime and incident history